Privacy Policy

Effective Date: 1/1/2025

TB Creations respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, store, and protect your information.

1. What Information We Collect

We may collect the following types of personal information when you interact with our website or contact us directly:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party providers)
• Any other information you voluntarily provide (e.g. in contact forms or emails)

2. How We Collect It

We collect personal information through:

• Our website contact or order forms
• Email or phone correspondence
• Purchases made through our website
• Analytics tools that track usage and website behaviour (e.g. Google Analytics)

3. Why We Collect It

We collect this information to:

• Fulfil your orders and provide customer support
• Respond to your enquiries
• Improve our products and services
• Send you updates, offers, or newsletters (only if you’ve opted in)

4. How We Protect Your Data

We take reasonable steps to secure your personal information using physical, electronic, and managerial safeguards.

We do not sell, rent, or trade your information with third parties for marketing purposes.

5. Sharing Your Information

We may share your information with:

• Third-party service providers (e.g. payment processors, couriers) strictly for business operations
• Government authorities if required by law

6. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. You can adjust your browser settings to manage cookies.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of any incorrect information
• Withdraw your consent for marketing communications
• Request deletion of your information (subject to legal or contractual obligations)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or requests relating to your personal information, please contact:

Email: tbcreationsau@gmail.com

Phone: 0400 666 972